Shipmate’s Cruise Credit Tracker came about based on feedback received from its community members on how difficult it was becoming to keep up with credits being issued from the cruise lines.
Some users reported that they were using everything from post-it notes, to scraps of loose-leaf paper to personally organize all of the information for their FCC’s.
Shipmate took this feedback and created a tool that keeps all cruise credit information in one location, within the app. In addition to tracking FCC’s on canceled sailings, the tracker can be used to track future booking certificates that were made onboard a previous sailing.
Functions of the Shipmate Cruise Credit Tracker Include the Ability to Track
- Which Cruise Line Issued The Credit
- Certificate ID
- Name of the Individual Holding FCC
- Amount of Credit
- Type of Credit
- By What Date The Credit Must Be Booked
- By What Sail Date Credit Must Be Used
- Status – Has the credit been fully or partially used?
- Notes Section
“If you had a cruise booked for 2020 or possibly 2021, it’s likely you have a Future Cruise Credit that has a lot of details to keep up with. There’s the book by dates, when it must be used, amount of the credit, and so much more. Based on the feedback we’ve gotten from our community, it can be a very confusing process with a lot of deadlines and information that the passenger has to keep up with,” said Michael Siegle, Product Management Director of Shipmate. “We knew there had to be an easier way to keep track of these details for credit holders, so we created a comprehensive Cruise Credit Tracker that stores all of the information you need for an FCC in one place.”
The Shipmate App is a free download in the Play and App Stores and has had over 2 million downloads.